Payments Related FAQs:
Q. Modes of Payment:
A. We offers you multiple payment methods. Whatever your online mode of payment, you can rest assured our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use
- Bank Transfer
- Internet Banking
- Credit Cards
- Cash on Delivery (All India) (Subject to 20% Advance)
- Google Pay
- Cash Deposit to Nearest Icici Bank Atm (Search In Google : Icici Atm Near Me)
We also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Q. Payment Proof where to send?
A. Payment Proof like Screen Shot with Order number send on Whatsapp number +91-9428809808, or email us
Q. I have received an error after I entered my card details. What shall I do?
A. We apologize for the inconvenience caused. This can be a temporary issue. Please try again after a few minutes.
Q. The amount has been deducted from the account but the order has not been placed.
A. This could be one the challenges faced when the transaction times out. However if the order is not successfully placed in our system, it will automatically return the amount to your bank within 7 working days.
Q. Is there a charge for COD order?
A. We charge a nominal convenience charge of ₹50 on all Cash on Delivery orders sent via Fedex and 1.25% of order value in other Courier. This charge shall not be levied if you opt for any prepaid mode such as Debit/Credit card, Wallet.
Q. I have placed a COD order and confirmed it. I would like to make an online payment now.
A. Please contact us and we will provide you with the bank details to which the amount could be deposited. Once the payment is received, we will process your order and have the same ship out as a pre-paid order. Alternatively You can inform us , when you receive Confirmation Call from us.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on website?
There are NO hidden charges when you make a purchase on our website. The prices listed for all the items are final and all-inclusive Taxes. The price you see on the product page is exactly what you pay.
Delivery charges and cod charge may be extra depending on the Shipping Address. Please Confirm with us Shipping Cost.
What is Bank Transfer ?
You can use NEFT , IMPS, RTGS services offered via mobile banking, Internet banking of your Bank.
You can Deposit Cash in our Bank Account.
You can Deposit Cheque in Our Bank Account.
You can deposit Cash in nearest ICICI bank ATM.
What is Cash on Delivery?
If you are not comfortable making an online payment Full Amount to us in advance, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, after paying advance token amount of 10% of order value
So you need to pay rest amount on cod. for eg. 10000 Rs order value - 10% = 1000 Rs advance = Rs 9000 Rs Cod
It is strictly a cash-only payment method. Only Valid Indian currency Rupees accepted on day of receiving parcel.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card , You need to contact us for respective links where u can pay amount and you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card, You need to contact us for link to pay amount and you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card ?
Your online transaction is secure with the highest levels of transaction security currently available on the Internet. Our Agent uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does We take to prevent card fraud?
We realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank's UPI apps to make a payment?
Yes. we offers you the convenience of using UPI Apps service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through BHIM UPI , Paytm UPI, Tez (Google Pay)
Can I make a credit/debit card or through my mobile?
Yes, you can make credit card payments through the mobile site and application. We uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
How do I place a Cash on Delivery (C-o-D) order?
All orders Placed with shipping Pincode that have the "Cash on Delivery Service Available" are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". If no such option displays, means Your Pincode is not servicable.
Once Order confirmed, your order will be processed for shipment in the time specified after paying advance of 1000 rs. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
- Cash-only payment at the time of delivery.
- Package will be given only after paying amount, you can open package afterwards.
- On Return of Parcel, due to Non acceptance by any reason, Re-shipping Charges will be added to COD amount.
- If Customer don't want Order after confirming order , Advance Amount will not be refunded to Customer.
What is Credit Card EMI option?
With Credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18*, or 24 months* with credit cards from the following banks:
- ICICI Bank
- Axis Bnak
- Standard Chartered Bank
- Kotak Bank
- Yes Bank
- Indusland Bank
- RBL Bank
Minimum Order Amount to Process EMI is 3000 Rs
There is 2.36% processing fee charged for availing EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by us.
You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.
Example and Calculations
The table below shows a representative rendering of EMI plans for a Rs 20,000 purchase (Inclusive of 2.36% processing fee) paid using the EMI payment plan